Flex Plan Member

New Email Validation Procedure
The first time you log in (after 11/23/2009), you will be sent a validation email. When you receive the email, click on the link, you will prompted to enter your PIN. Once you enter your PIN you will be logged in. This process must be completed one time prior to accessing personal account information. Once you have validated your account, you may login as usual.

Each time you change your e-mail address, you will receive a new validation e-mail. We have added these extra layers of protection to enhance the security of your on-line account access.

Verify the receipt of a fax, document or e-mail on-line
Faxes are generally recorded within 30 minutes of receipt during our business hours. You can see what documents we have received from you after logging-in by clicking on "Documents Received". Mail, depending on our volume, may take 1 to 2 days to display after receipt.